100%
Claim appointments confirmed
< 15m
Inbox response turnaround time
0
Unhandled scheduling requests
Three Specialized Desk Functions
Every adjuster receives a personal human administrator who knows claim codes, policyholder communication, and field scheduling constraints.
Claim Calendar Management
Expense & Tax Preparation
Dedicated Email Clearing
Direct phone and email contact with policyholders to book field inspections, confirm access, and sequence daily inspection routes efficiently.
Meticulous logging of travel miles, per diem receipts, vendor invoices, and tax records organized specifically for independent contractors.
Real-time inbox sorting, claim file routing, and urgent dispatch flagging so critical carrier instructions never sit unread.
Service, Not Software
Automated apps and call centers lack the nuanced understanding required during catastrophic storm deployments. Our dedicated desk coordinators speak the language of field adjusters, handling complex policyholder scheduling with calm authority.
When you are inspecting damage in the field, your dedicated desk administrator actively resolves logistics, updates carrier portals, and protects your calendar from overlap.
Deployment slots are limited to maintain personal, high-touch support for every adjuster. Contact our team to establish your back office before peak storm season.